This Privacy Policy describes how CloudWebs Australia (“CloudWebs”, “we”, “us”, or “our”) collects, uses, stores, and protects personal information when you visit or use https://cloudwebs.com.au and https://cloudwebs.au.

1. What Information We Collect

We may collect the following personal and usage information:

• Personal Details: Name, email address, phone number, business name, billing details
• Account Details: Username, password, support history
• Payment Information: Credit card or other payment method details (processed via secure third-party providers)
• Website Usage Data: IP address, browser type, operating system, pages visited, session duration, referral sources

2. How We Collect Your Information

We collect data through:

• Direct user input (e.g., when you register, make a purchase, or submit a contact form)
• Automated technologies (e.g., cookies, analytics tools)
• Third-party service integrations (e.g., payment gateways, advertising platforms)

3. How We Use Your Information

We use your data to:

• Provide and manage services (domain registration, hosting, web builder, eCommerce tools)
• Communicate with you about services, updates, and support
• Process transactions and billing
• Improve user experience and website functionality
• Comply with legal obligations and fraud prevention

4. Sharing Your Information

We may share information with:

• Trusted third parties (e.g., payment processors, hosting providers, ICANN-accredited registrars)
• Legal and regulatory bodies, if required by law
• Business partners, but only with your consent

We do not sell or rent your personal information.

5. Data Storage and Security

We take all reasonable measures to protect your data, including:

• Secure servers and firewalls
• SSL encryption for data transmission
• Access controls and password protection

Despite our efforts, no system can be 100% secure. You are responsible for keeping your password confidential.

6. Cookies and Tracking

We use cookies and similar tracking tools to:

• Enhance user experience
• Remember user preferences
• Analyze traffic and usage patterns

You can manage cookie preferences via your browser settings.

7. Access and Correction

You have the right to access and correct your personal information. To make a request, contact us at:
📧 support@cloudwebs.com.au

8. International Transfers

Some services may involve the transfer of data outside of Australia (e.g., to global hosting or analytics providers). In such cases, we ensure adequate protection under applicable laws.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our websites, with the effective date clearly stated.

10. Contact Us

For questions or privacy concerns, contact us at:
CloudWebs Australia
📧 privacy@cloudwebs.au
🌐 https://cloudwebs.com.au